Terms and conditions

lojadeartigosreligiosos.com is an online shopping platform owned by Basta1verso - Unipessoal Lda with taxpayer number 517157969, with headquarters at Rua de São Paulo nº33 - loja 33 - Postal Code 2495-435 Fátima, with CAE 46494.

Selling through the electronic platform allows Internet users to reach various stores, choose products, compare characteristics and prices and purchase safely and receive them wherever they wish. By creating this store our first objective is to allow all loyal , regardless of where they are located, the purchase of religious items from Fatima and a few other regional products.

PRECIOUS METALS

Under Article 63 of the new RJOC law, Law No. 98/2015 of August 18, we inform you that the daily prices of gold, silver, platinum and palladium can be consulted at: http://www .aorp.pt/quotes.php

We also provide the chart of hallmarks of the official model https://incm.pt/portal/uco_mar... , issued by INCM, as well as the license necessary for our activity, as required by law.

We inform that the buyer can, in case of doubt about the authenticity of the brands, use the services of Contrastarias https://incm.pt for verification purposes.

GENERAL CONDITIONS

1. Conditions of use

Before placing your order, carefully read the instructions and information that follow, as placing any order implies full knowledge and acceptance of the sales conditions described below by the customer:

2. Orders

Orders are processed and prepared within the deadline indicated on the product page or at the online store checkout, so any addition will be considered a new order and, to that extent, subject to all other applicable conditions

3. Deliveries / Dispatch

Except for exceptional and specific situations, all orders are dispatched within the deadlines indicated on the product page or at the online store checkout. In the event of a stock break, the system will not allow the order to be placed. However, if the system fails and the order is placed, the customer will be notified by email or telephone of the expected delivery date.

4. Shipping costs

The shipping costs are directly dependent on the shipping address, the total weight of the order and the shipping method (Fedex Express worldwide, DPD or CTT for international or national orders). If the shipping details are not filled in correctly, the customer is responsible for the costs involved until they receive the order at their home.

5. Transport

All deliveries will be made to the address indicated by the customer by CTT, DPD or Fedex, depending on the area and/or customer's option.

6. Payment

Payment will be made in advance with the order, via credit card, Paypal, Mbway, bank transfer or ATM (for Portugal only). If the order is not delivered to the address indicated by the customer and if we verify that the error is on the part of the Religious Articles Store, it will reimburse the customer for the payment made. It cannot be held responsible for other losses or possible profits.

7. Returns

The customer has 14 consecutive days, counting from the date of receipt of the order, to terminate the contract and return the item:

Returned items must be in perfect condition, in the original unopened packaging, with the complete number of units, as well as a copy of the Sale. The refund of amounts paid will be made after receiving the items at our facilities and verifying their condition. Returns originated for reasons attributable to the Religious Articles Store are not subject to a minimum return limit and will be fully credited, with shipping costs and handling fees being our responsibility.

If the customer does not receive the order for their own reasons, for example not paying the import taxes in their country, or not being present at the address they indicated for delivery, it is the customer's full responsibility, in which case we can send the order again if the customer pay for new shipping. We do not accept returns and do not return orders that were not delivered for the reasons mentioned above.

If the customer does not pay the import taxes in their country or is not present at the address indicated in the delivery order, we do not make refunds.

The customer is responsible for monitoring the delivery of their order using the tracking code provided at the time of shipment.

The return and exchange of products must comply with the following conditions:

- Return of products in good condition, without any sign of use, with original and complete packaging and other elements that accompany the product, namely: warranty certificates, protective films and security labels;

- Any exchange or return must be accompanied by the respective invoice;

- Exchanges of personalized products according to the Customer's specifications are not accepted (rings and wedding rings made to order, engravings, wooden statues made to order, etc.);

- In the case of sending the product, it is the responsibility of the Customer, namely costs, loss, damage that it may suffer during transport and delays.

All products will be checked upon arrival at our service and only those that comply with the exchange conditions will be accepted for exchange.

lojadeartigosreligiosos.com reserves the right not to accept products that do not comply with these conditions.

8. Pricing

Within the European Union, the prices indicated include VAT at the legal rate in force, which will be correctly itemized when selling in cash. For non-EU countries, the value of the products does not include VAT, which must be paid at customs in your country.

9. Changes

The Religious Articles Store reserves the right, without prior notice, to make changes to prices, shipping costs or any other value indicated here, as well as the transporter or transport company. Changes may occur in terms of product description, packaging and specifications when these are determined by their origin. These changes will not result in any reduction in the quality of the product. We will ensure that the photos reliably present the image of the product. However, any dissimilarity found between the product and the photograph in the catalog does not determine the loss or reduction in quality of the item and this in itself cannot be a reason for a return.

10. Personal data protection guarantee

The data provided is processed electronically and is intended for sending the order, issuing the respective Cash Sale, tracking the items, as well as their statistical treatment and/or presentation of new proposals. The Customer has the right to request its rectification or deletion.

11. General Conditions

The data to be used in Cash Sales are those contained in the header of the order form, so please fill them in correctly. Failure to complete the order form header may invalidate delivery of the product.