Shipping Information

Important: All shipments after being sent and the customer has received the tracking code, it is the customer's total responsibility to follow the sending of the order and its reception, to countries where it is obligatory customs clearance is the responsibility of the customer to survey the your order.

. Free shipping only to Portugal for  orders above 30€


How long will it take to receive my order?

Continental Portugal - 1 to 2 business days

 You have two shipping options when you are finishing your order, the CTT - Standard option is the most common option, as it is also the most economical option and delivery is usually in 24H, the CTT Express - Pro option is the best option for fragile items.

Azores and Madeira - 1 to 3 business days

You have two shipping options when you are finishing the order, the CTT - Standard option is the most common option, since it is also the most economical option and the delivery usually takes 2 to 3 days, the option CTT Express - Pro is the best option for fragile objects and faster delivery 1 -2 days.


Spain - 1 to 5 business days

You have two shipping options when you are finishing the order, the option CTT - Standard is the most common, since it is also the most economical and the delivery is usually 3 to 5 days, the option CTT Express - Pro is the best option for fragile objects and faster delivery 1 to 2 days.


Europe - 3 to 5 business days

You have two shipping options when you are finishing the order, the option CTT - Standard is the most common, since it is also the most economical and the delivery is usually 3 to 5 days, the option CTT Express - Pro is the best option for fragile objects.


Brazil - 10 to 40 business days

You have two shipping options when you are finishing the order, the option CTT - Standard is the most common option, since it is also the most economical option and the delivery usually is 10 to 20 days, the option CTT Express - Pro is the best option for fragile items and faster delivery between 5 to 20 days.

In the option CTT - Standard orders over 2 kg usually arrive at the client's house between 10 to 15 business days, and orders weighing less than 2 kg can take up to 40 working days after receipt in Brazil.

Indicative deadlines on working days, for the main destinations, not including any customs clearance times.

Possible customs clearance costs are not included in the amount paid for the order.


United States - 10 to 15 business days

You have two shipping options when you are completing the order, the CTT - Standard option is the most common, since it is also the most economical option and the delivery usually takes 10 to 15 days, the option CTT Express - Pro is the best option for fragile objects.

Indicative deadlines on working days, for the main destinations, not including any customs clearance times.

Possible customs clearance costs are not included in the amount paid for the order.


Canada - 10 to 15 business days

You have two shipping options when you are completing the order, the CTT - Standard option is the most common, since it is also the most economical option and the delivery usually takes 10 to 15 days, the option CTT Express - Pro is the best option for fragile objects.

Indicative deadlines on working days, for the main destinations, not including any customs clearance times.

Possible customs clearance costs are not included in the amount paid for the order.


Rest of the world - 10 to 40 business days

You have two shipping options when you are finishing the order, the option CTT - Standard is the most common option, since it is also the most economical option and the delivery usually is 10 to 40 days, the option CTT Express - Pro is the best option for fragile items and faster delivery between 5 to 10 days.

In the option CTT - Standard orders over 2 kg usually arrive at the client's house between 10 to 15 business days, and orders weighing less than 2 kg can take up to 40 working days after receipt in the country of destination.

Indicative deadlines on working days, for the main destinations, not including any customs clearance times.

Possible customs clearance costs are not included in the amount paid for the order.


If there is any delay in sending your order the customer will be contacted by email or phone as soon as possible.

Will I receive a tracking code for the order?

All orders have a tracking code that will be sent by email as soon as your order is shipped.

Orders will be delivered to your home, just in case you are not present at the time of delivery, you can pick up the order at the post office closest to your address.

The great advantage of the tracking code is that you can check if there was an attempt to deliver your order, so you know that the order is at the nearest post office.