Consumer Conflicts

In the event of a dispute, the consumer may use a Consumer Dispute Resolution Body:

CNIACC - National Center for Consumer Conflict Information and Arbitration
Faculty of Law of Universidade Nova de Lisboa - Campolide Campus
www.arbitragemdeconsumo.org

CIMAAL - Information Center, Mediation and Arbitration of Consumer Conflicts of the Algarve
Business Building Building - Estrada da Penha
8005-131 Faro
www.consumidoronline.pt

Centro de Arbitragem de Conflitos de Consumo do Distrito de Coimbra
Av. Fernão Magalhães, n.º 240, 1º
3000-172 Coimbra
www.centrodearbitragemdecoimbra.com 

Arbitration Center of Consumer Conflicts of Lisbon
Rua dos Douradores, 116, 2º
1100-207 Lisboa
www.centroarbitragemlisboa.pt

Contracts signed in the Autonomous Region of Madeira
Rua da Figueira Preta , nº 10, 3rd floor
9050-014 Funchal
centroarbitragem.sras@gov-madeira .pt

Porto Consumption and Arbitration Information Center Rua Damião de Góis, 31 - Loja 6
4050-225 Porto
www.cicap.pt

Arbitration Center for Consumer Conflicts of Vale do Sul Ave
Rua Captain Alfredo Guimarães, nº 1
4800 -019 Guimarães
www.triave.pt

Information Center, Mediation and Arbitration of Consumption (Consumer Arbitration Court)
BRAGA: Rua D Afonso Henriques, nº 1 (Ed Junta de Freguesia da Sé)
4700 - 030 Braga
VIANA DO CASTELO: Av Rocha Paris, nº 103 (Vila Rosa Building)
4900 - 394 Viana do Castelo
www.ciab.pt

In the case of consumer litigation on-line, the consumer can use an online dispute resolution (RLL) system, the online dispute resolution (ODR) platform, jurisdiction to settle disputes relating to contractual obligations arising out of sales contracts or online services.

Access here to the Electronic Platform for Alternative Dispute Resolution in contracts of sales or services online.

For Complaints and Complaints - info@lojadeartigosreligiosos.com
More information on Consumer Portal (www.consumidor.pt)